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EVENT BIO

See breakdown of all you need to know about our Summit

HOT CONFERENCE TOPICS

  • Robotic Process Automation (RPA) in Back Office
  • How Can New Technologies Help Modernise Back Office?
  • Back Office Operations and the Impact on Customer Experience
  • Managing the Back Office and Reducing Costs
  • Regulation Driving Change in Operations
  • Back Office Workforce Optimisation
  • Real Potential for Artificial Intelligence in a Back Office Transformation

WHO WILL YOU MEET

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of departments from banking industry involved in:

  • Operations
  • Operations Support
  • Operations Strategy
  • Financial Markets Operation
  • Fund Department – Operation Management – Fund Operations
  • Derivatives Operations
  • Trade Operations (Trading of securities, Trade confirmation and settlement, regulatory compliance)
  • Shared Services
  • Lean Transformation/Lean Competence Center
  • IT
  • Infrastructure Support
  • Branch Support
  • Global Operating Models and Smart Sourcing
  • Organisation Department
  • HR Operations

Workshop A
9 April 2019 I 15.00 – 16.00

Machine Learning and Artificial Intelligence

  • Identifying opportunities to leverage Machine Learning and Artificial Intelligence
  • How to recognise potential applications for Artificial Intelligence and machine learning and where to start?
  • How can financial services and retail banks benefit from the Machine Learning technology?
  • Analysing a sound approach to initiating an Artificial Intelligence project: Strategy, ROI, research, disruption, and integration

Workshop B
9 April 2019 I 16.00 – 17.00

Customer Centricity

  • Customer-aligned digital transformation and Innovation
  • How do retail banks stay relevant to their customers’ changing demands and priorities?
  • The future role of the bank in customers’ lives
  • How might customers react to interacting with automated systems?
  • Together experience: Using new technology to tell your brand story and attract customers

WHAT DELEGATES SAID

10th Annual Operational and Back Office Excellence in Banking Summit
will start in
TIME IS RUNNING OUT! DON’T RISK MISSING IT

THANK YOU FOR YOUR CALL REQUEST

You will be contacted shortly.

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