16th Annual Operational
and Back Office Excellence
in Banking Summit
9 – 10 April, 2025
MAXX by Steigenberger Vienna
Speakers
Summit will host speakers from the world’s leading companies
Beway Bakir
Head of Group Operational Excellence
Debbie van Heel
Global Head of KYC Operations
Wolfgang Rachbauer
Head of Department Lending Operations
Zahraa Murtaza
Senior Vice President, Agile Coach
Davor Gašparac
Senior Program Manager, BA Chapter Lead and Agile Coach
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Chamath Nawaratne
VP & CPO Middle East &Africa
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
More details about what will be discussed this annual
New Lessons Learned
New Opportunities Unlocked
New Lessons Learned
New Opportunities Unlocked
Look at the Main Topics
Of Our Conference
- 01Automation and Digital Transformation of Back Office
- 02Agile Principles and Lean Six Sigma
- 03Operational Excellence and Emerging Trends
- 04Business Process Management (BPM) and Business Process Reengineering (BPR)
- 05Hyper-personalisation in Banking
- 06Banking as a Service (BaaS) Provider
Early bird tickets available
Month of early booking discounts
Discount
20 %
Discount
10 %
Discount
0 %
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