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16th Annual Operational
and Back Office Excellence
in Banking
Summit

9 – 10 April, 2025

MAXX by Steigenberger Vienna

Speakers

Summit will host speakers from the world’s leading companies

Beway Bakir

Head of Group Operational Excellence

Debbie van Heel

Global Head of KYC Operations

Wolfgang Rachbauer

Head of Department Lending Operations

Zahraa Murtaza

Senior Vice President, Agile Coach

Davor Gašparac

Senior Program Manager, BA Chapter Lead and Agile Coach

Ahmed Nasr

Operations Director Egypt and Director Milk Africa & Turkey

Khaled Elsharkawy

Integrated Supply Chain Senior Director

Mueen Uddin Siddique

Senior Director – Access Network Procurement

Chamath Nawaratne

VP & CPO Middle East &Africa

Shannon Hore

Senior Vice President Procurement and Logistics

Sandeep Sharma

Director Group Procurement & International Markets Supply Chain

Hottest topics

More details about what will be discussed this annual

New Lessons Learned
New Opportunities Unlocked

During this two-day conference, we will look through the main challenges that had to be faced when implementing new technologies, innovations that open new opportunities for banking, as well as pitfalls and threats everyone should be aware of to function even better and ensure smooth workflow in the upcoming year. Get a seat among senior-level decision-makers, leaders, and professionals who will shape the banking industry in 2025. Join live discussions and interactive roundtables to share your practices and learn from your colleagues. This summit will provide an excellent opportunity to reflect on things you already know and the ways to move forward in your bank’s success journey.

New Lessons Learned
New Opportunities Unlocked

The Back Office functions are undergoing significant transformation due to advancements in technology, stricter regulatory requirements, and a heightened focus on efficiency and sustainability. The 16th Annual Operational and Back Office Excellence in Banking Summit has been designed to cover all these current trends and challenges in operational excellence, including back-office transformation and automation, digitalisation, agile methodologies & agile process management, process mining, hyper-personalisation in banking, business process management (BPM) and business process reengineering (BPR) and many others.

Look at the Main Topics
Of Our Conference

Early bird tickets available

Month of early booking discounts

Discount

20 %

09 November - 23 November, 2023
Valid on the 3th and 4th weeks after the release of the conference on the market

Discount

10 %

24 November - 08 December, 2023
Valid for the first two weeks after the release of the conference on the market

Discount

0 %

From 09 December, 2023
After the discounts are over, you will be able to purchase tickets at full price

Testimonials

What our users say about our conferences

Valuable and beneficiary. I liked best about this conference the variety of topics along digitalisation from different speaker.
Deutsche Bank
Head of Wealth Management Operations Europe
Very interesting event to share experience with our peers and to see how they manage transformation.
Société Générale
Chief Operating Officer
Overall, very professional event with a very diverse set of presentations, all relevant to the key issues faced by banks today.
Barclays
Head of Controls Automation
I am attending Allan Lloyds’ conferences for several years in a row and I find them extremely well organised in comparison to others.
Nordea Asset Management
Head of Derivatives Operations

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Photos From Our Summits

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    16th Annual Operational and Back Office Excellence in Banking Summit
    (9 – 10 April 2025 | MAXX by Steigenberger Vienna)

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