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Event bio

9 - 10 April, 2025

MAXX by Steigenberger Vienna

During this two-day conference, we will look through the main challenges that had to be faced when implementing new technologies, innovations that open new opportunities for banking, as well as pitfalls and threats everyone should be aware of to function even better and ensure smooth workflow in the upcoming year.

Get a seat among senior-level decision-makers, leaders, and professionals who will shape the banking industry in 2025. Join live discussions and interactive roundtables to share your practices and learn from your colleagues. This summit will provide an excellent opportunity to reflect on things you already know and the ways to move forward in your bank’s success journey.

The Back Office functions are undergoing significant transformation due to advancements in technology, stricter regulatory requirements, and a heightened focus on efficiency and sustainability. The 16th Annual Operational and Back Office Excellence in Banking Summit has been designed to cover all these current trends and challenges in operational excellence, including back-office transformation and automation, digitalisation, agile methodologies & agile process management, process mining, hyper-personalisation in banking, business process management (BPM) and business process reengineering (BPR) and many others.

During this two-day conference, we will look through the main challenges that had to be faced when implementing new technologies, innovations that open new opportunities for banking, as well as pitfalls and threats everyone should be aware of to function even better and ensure smooth workflow in the upcoming year.

Get a seat among senior-level decision-makers, leaders, and professionals who will shape the banking industry in 2025. Join live discussions and interactive roundtables to share your practices and learn from your colleagues. This summit will provide an excellent opportunity to reflect on things you already know and the ways to move forward in your bank’s success journey.

The Back Office functions are undergoing significant transformation due to advancements in technology, stricter regulatory requirements, and a heightened focus on efficiency and sustainability. The 16th Annual Operational and Back Office Excellence in Banking Summit has been designed to cover all these current trends and challenges in operational excellence, including back-office transformation and automation, digitalisation, agile methodologies & agile process management, process mining, hyper-personalisation in banking, business process management (BPM) and business process reengineering (BPR) and many others.

Who Should Attend

Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking industry involved in:

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    16th Annual Operational and Back Office Excellence in Banking Summit
    (9 – 10 April 2025 | MAXX by Steigenberger Vienna)

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