Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

Speakers

Sample of Keynote Speakers and their Case Studies

Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

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Beway Bakir

Head of Group Operational Excellence

CASE STUDY

Intro to Nykredit’s Operational Excellence Transformation

Intro to Nykredit’s operational excellence transformation that started in 2023. Focus on lean, continuous improvements, process mining, AI, and, most importantly, benefit realisation.

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The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.

Debbie van Heel

Global Head of KYC Operations

CASE STUDY

Scalable Set-Up for KYC Operations

We are at a stage in AI Transformation where Return on Investment (ROI) should be discussed. Endless alternatives and use cases created a backlog, which requires prioritisation of ROI and the effectiveness of these solutions. Even though we are still navigating the complexities of making these calculations, structuring the discussion is a good starting point.

Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.

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Wolfgang Rachbauer

Head of Department Lending Operations

CASE STUDY

How to Evaluate the Digitisation Maturity of E2E Processes and Use Shared OKR (Objective Key Results) Methodology for Digital Optimisation and Automation?

Digitising end-to-end lending processes begins with understanding the current digital status and identifying key areas for enhancement. Evaluating mid and long-term automation potential can uncover significant efficiency opportunities. Focusing on high-impact areas ensures effective implementation. Setting ambitious goals and using Shared OKRs helps monitor progress, foster collaboration, and maintain transparency.

This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.

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Zahraa Murtaza

Senior Vice President, Agile Coach

CASE STUDY

Unlocking Back-Office Excellence: The Power of Agile and Lean Six Sigma in Banking

Agile and Lean Six Sigma can transform banking back-office operations by improving efficiency, reducing waste, and enhancing responsiveness. Agile fosters flexibility and quick adaptation to change, while Lean Six Sigma focuses on eliminating inefficiencies and improving quality. Together, they streamline workflows, cut costs, and boost compliance. By implementing these methodologies, banks can reduce cycle times, improve accuracy, and create a more agile, future-ready back office. Integrating digital tools like automation and AI further strengthens these efforts, ensuring continuous improvement and resilience in the face of evolving challenges.

In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.

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Davor Gašparac

Senior Program Manager, BA Chapter Lead and Agile Coach

CASE STUDY

Demystifying Digital and Agile transformation

Banking is more and more about Information Technology and IT in Banks evolves from purely support function towards business enabler and driver. “Digital” transformation and Agile methodologies go hand in hand, they are nothing new in IT, but Banks need to adapt to this change of paradigm. And, although Banks invest a lot in their IT, when comparing to other industries, returns are modest. What can we learn from past mistakes and how to make these transformations more useful?

Today’s modern workforce is comprised of multiple generations with diverse perspectives, experiences, and preferences. As we move towards the future, the number of generations in the workplace is set to increase. There are significant impacts on any organisation due to the generation gap. Technology offers numerous tools and platforms that facilitate communication and bridge the gap between different age groups. Additionally, the technology addresses and unlocks the NextGEN connections.

Show More
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Beway Bakir

Head of Group Operational Excellence

CASE STUDY

Intro to Nykredit’s Operational Excellence Transformation

Intro to Nykredit’s operational excellence transformation that started in 2023. Focus on lean, continuous improvements, process mining, AI, and, most importantly, benefit realisation.

Show More

The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.

33

Debbie van Heel

Global Head of KYC Operations

CASE STUDY

Scalable Set-Up for KYC Operations

We are at a stage in AI Transformation where Return on Investment (ROI) should be discussed. Endless alternatives and use cases created a backlog, which requires prioritisation of ROI and the effectiveness of these solutions. Even though we are still navigating the complexities of making these calculations, structuring the discussion is a good starting point.

Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.

Show More
44

Davor Gašparac

Senior Program Manager, BA Chapter Lead and Agile Coach

CASE STUDY

Demystifying Digital and Agile transformation

Banking is more and more about Information Technology and IT in Banks evolves from purely support function towards business enabler and driver. “Digital” transformation and Agile methodologies go hand in hand, they are nothing new in IT, but Banks need to adapt to this change of paradigm. And, although Banks invest a lot in their IT, when comparing to other industries, returns are modest. What can we learn from past mistakes and how to make these transformations more useful?

Today’s modern workforce is comprised of multiple generations with diverse perspectives, experiences, and preferences. As we move towards the future, the number of generations in the workplace is set to increase. There are significant impacts on any organisation due to the generation gap. Technology offers numerous tools and platforms that facilitate communication and bridge the gap between different age groups. Additionally, the technology addresses and unlocks the NextGEN connections.

Show More
55

Wolfgang Rachbauer

Head of Department Lending Operations

CASE STUDY

How to Evaluate the Digitisation Maturity of E2E Processes and Use Shared OKR (Objective Key Results) Methodology for Digital Optimisation and Automation?

Digitising end-to-end lending processes begins with understanding the current digital status and identifying key areas for enhancement. Evaluating mid and long-term automation potential can uncover significant efficiency opportunities. Focusing on high-impact areas ensures effective implementation. Setting ambitious goals and using Shared OKRs helps monitor progress, foster collaboration, and maintain transparency.

This presentation will provide an in-depth analysis of the financial industry’s transformation, from its traditional banking roots to the rise of fintech and the disruptive influence of Web3 technologies. By examining the historical context, key innovations, and future implications, we will gain a comprehensive understanding of how the financial landscape has been reshaped and what the future holds for the industry. Join me to understand finance’s past, present, and future in a rapidly changing digital world.

Show More
22

Zahraa Murtaza

Senior Vice President, Agile Coach

CASE STUDY

Unlocking Back-Office Excellence: The Power of Agile and Lean Six Sigma in Banking

Agile and Lean Six Sigma can transform banking back-office operations by improving efficiency, reducing waste, and enhancing responsiveness. Agile fosters flexibility and quick adaptation to change, while Lean Six Sigma focuses on eliminating inefficiencies and improving quality. Together, they streamline workflows, cut costs, and boost compliance. By implementing these methodologies, banks can reduce cycle times, improve accuracy, and create a more agile, future-ready back office. Integrating digital tools like automation and AI further strengthens these efforts, ensuring continuous improvement and resilience in the face of evolving challenges.

In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.

Show More